Customer Service Specialist
Since September 2020, Paula has been the voice of Bensol Consulting, acting as the client care contact for both phone and email inquiries. With over 23 years’ experience in a group benefits environment, she exudes friendly professionalism balanced with ordered efficiency. Paula gets clients the information they need, acting as the go-between in communicating with larger insurance providers to ensure client satisfaction. Quite simply, she keeps things running smoothly.
Outside of work, Paula enjoys staying active and spending time with her family. In the summertime, you can find Paula and her husband enjoying a friendly game of tennis on the courts, and on the curling rink during the winter months.
1. What one word best describes what matters most in business today?
2. What’s the best advice you’ve ever received?
3. How do you juggle the demands of life and work?
My husband loves to grocery shop and cook!
4. What was your first job?
Filing clerk at Mutual Life.
5. What’s your idea of a perfect rainy day Sunday afternoon?
I hate rain!
6. What’s the one beverage you can’t live without?
7. What is your most treasured family heirloom?
Our Coat of Arms.
8. What song do you always play at full volume?
All I Want Is You by U2.
9. What tastes so gross you won’t even be in the same room with it?
10. Favourite childhood candy?
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